Abstract
FACTORS INFLUENCING THE ADOPTION OF COVID-19 CONTACT TRACING APPLICATION: MYSEJAHTERA IN MALAYSIA 2021

Thin Mon Kyaw*, Yin Moe Han, Lei Lei Win, Kierthana Shri Ravichandran, Heiilajaaa Ratana Vallo, Manesha Guna Sekaran and Kunasanggari Chandrasekaran

ABSTRACT

Objectives: The objective of the study is to determine the behavioural intention in using MySejahtera app among the population in Malaysia and to determine the public perceptions according to susceptibility, severity, benefits and barriers in using MySejahtera app among the population in Malaysia during 2021. Methods: A cross-sectional online survey was conducted by enrolling Malaysian adults. An online questionnaire was distributed via google form for data collection. Data were analysed using SPSS statistical software. Descriptive statistics was used to summarize the respondents’ sociodemographic factors. A Pearson correlation analysis was used to analyse the result of behavioural intention as a dependent variable and other HBM constructs and socio-demographic factors as independent factors. Results: Between 80% and 90% in all construct’s items were either agree or strongly agree with the items in the behavioural intention and self-efficacy constructs which clearly indicates that participants are clearly eager and highly willing to use the MySejahtera application. Behavioural intentions have positive correlation with perceived severity, cues to action, perceived benefits and self-efficacy. Whereas, the behavioural intention has a negative association with age and perceived barriers. Conclusion: In conclusion, our study shows that a significant majority of Malaysians are willing to download and use the MySejahtera app as a step towards eradicating the COVID 19 pandemic. All of the health belief model constructs should be given attention based on our results as they are somewhat associated with the adoption of MySejahtera application among citizens.

Keywords: COVID-19, Contact tracing, MySejahtera app, Behavioural intention, Malaysia.


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